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Contact Information
1-800-HEALTH-CLAIM
(1-800-432-5842)
support@healthclaimexperts.com
sales@healthclaimexperts.com
123 Healthcare Plaza
Suite 500
San Diego, CA 92101
Business Hours
Monday - Friday: 8am - 8pm EST
Saturday: 9am - 5pm EST
24/7 Phone & Email Support
Live Chat: Mon-Fri 7am - 7pm EST
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Frequently Asked Questions
How long does implementation take?
Most practices are up and running within 2-4 weeks. We provide comprehensive onboarding, data migration assistance, and staff training to ensure a smooth transition.
Can I import data from my current system?
Yes! We support data migration from most major medical EHR systems. Our team handles the technical aspects to ensure your patient records, financial data, and history transfer seamlessly.
What kind of training is provided?
We offer personalized training sessions for your entire team, comprehensive video tutorials, live webinars, and ongoing support through our knowledge base and 24/7 support team.
Is there a contract or can I cancel anytime?
We offer both monthly and annual plans. Monthly plans have no long-term commitment and can be canceled anytime. Annual plans offer significant savings and come with additional benefits.
How secure is my patient data?
We take security seriously. HealthClaimExperts.com is HIPAA compliant with enterprise-grade encryption, regular security audits, automatic backups, and a 99.9% uptime guarantee.
Do you offer billing services or just software?
We offer both! You can use our software to manage billing in-house, or we can provide full-service medical billing where our certified billers handle everything for you.
What Our Customers Say
"HealthClaimExperts.com increased our collections by 35% in the first six months. The AI documentation feature alone saves me 2 hours every day."
"Switching to HealthClaimExperts.com was the best decision for our multi-location practice. Everything is finally in one place and easy to manage."
"The support team is incredible. They respond quickly and actually understand medical billing. Highly recommend!"